Communities and stakeholders of all shapes and sizes are no longer willing to accept that organisations / businesses / government departments know what’s best for them (thank you social media) – and any organisation that ignores this fact will quickly pay the price.
Communities and stakeholders are now very clearly letting everyone know that when it comes to their lives/interests/issues, they are the experts. So, if you’re still in decide and defend mode – well, you could be in trouble.
But before you start reminiscing about the good old days, here’s a fact: collaboration, inclusion, consultation – done well, with experienced engagement practitioners to guide you – always leads to better outcomes for everyone, including your organisation. By engaging with the relevant communities and stakeholders, you gain a deep understanding of the landscape in which you are operating – political, economic, social – and this understanding helps you to manage risk and achieve better outcomes.
At No Crumbs Communications we can help you with:
- Identifying and understanding your stakeholders and communities of interest (stakeholder mapping).
- Undertaking a social risk assessment to help guide your engagement activities.
- Developing and/or implementing a community and stakeholder engagement plan to support your project at every stage (development, detailed design, implementation).
- Applying the IAP2 Spectrum of Public Participation to assess the appropriate level of engagement.
- Establishing and facilitating reference groups, workshops, community ‘drop in’ sessions, including mediating challenging discussions.
I highly recommend Zoë if your objective is to optimise your business exposure and present your organisation in a professional manner."
Safety Consultant/Ex-Director of Miners’ Promise
